One of my biggest frustrations at work is that I often know what I need to do but due to inexperience, I skip a few steps in the due process.
For example - we prepared a proposal a few months ago to instigate a necessary change to a contract. And after a lengthy tug of war between the client and contractor, they have settled on the proposed solutions and made a final decision.
This is good right?
The problem is that only now it occurs to me (at the Client's final decision communication) to check the contract paperwork for a template for making changes to the contract. It appears that finalising this change is letter number 5 in the process of Making Changes to the Contract 101. The Fifth Letter!
This means that I skipped 4 prior steps in the process - well we went through the correct motions but failed to number and categorise and word and reference the communication properly. Therefore I will have to fabricate no wait, manufacture, no wait, engineer :) ... the missing information and references in this letter number five (which will in reality be letter number one)
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